Privacy

Who can see my health information in HealthOne?

Authorized healthcare providers involved in your care such as doctors, nurses and pharmacists in both the hospital and community services.

What are the controls on HealthOne access?

HealthOne is subject to a comprehensive security regime. Access is only possible via an approved highly secure healthcare information network and not the internet. In addition, privacy auditing is used to check that only those involved in your care are accessing your information.

Health professionals are provided with access to HealthOne subject to strict controls in their employment contract along with training which outlines their obligations to patients. They are permitted to view a patient’s health information only if the patient is currently under their care. Access to information is audited by HealthOne and procedures are in place to identify and act upon any inappropriate activity. Health professionals are aware that breaches of privacy and security policies are treated seriously and may result in dismissal from employment.